Right of withdrawal and withdrawal form

This is a courtesy translation. Only the German version is legally binding.

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity.)

Withdrawal instructions for goods

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day,

on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you ordered one or more goods within a single order and they are or were delivered together;
on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided you ordered several goods within a single order and they are delivered separately;

To exercise your right of withdrawal, you must inform us (Lokstoredigital e.K., Stäffelsbergstraße 13, 76889 Dörrenbach, telephone: 06343 7007476, e-mail: info@lokstoredigital.de) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any diminished value of the goods if this diminished value results from handling the goods in a way that is not necessary to establish their nature, characteristics and functioning.

Grounds for exclusion or expiry

The right of withdrawal does not exist for contracts

for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that are liable to deteriorate rapidly or whose expiry date would quickly be exceeded;
for the supply of alcoholic beverages whose price was agreed at the time of conclusion of the contract but which can be delivered no earlier than 30 days after conclusion of the contract, and whose current value depends on market fluctuations beyond the entrepreneur’s control;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery;
for the supply of goods that, after delivery, were inseparably mixed with other goods due to their nature;
for the supply of sound or video recordings or computer software in a sealed package, if the seal was removed after delivery.

Model withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back.)

To Lokstoredigital e.K., Stäffelsbergstraße 13, 76889 Dörrenbach, e-mail: info@lokstoredigital.de:
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
Ordered on (*)/ received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
(*) Delete as applicable.